Where We Operate

Hielux operates across key global regions through a structured, compliance-driven international framework. Our presence spans Asia, Europe, and North America, enabling us to support suppliers, distributors, and healthcare partners with consistent standards, reliable coordination, and long-term strategic focus. Each region plays a defined role in our global ecosystem—whether in regulatory management, market development, or international supply chain connectivity.

🇸🇬 Singapore — Corporate Headquarters

Singapore serves as Hielux’s global corporate headquarters, overseeing strategic planning, regulatory alignment, supplier coordination, and brand governance for all international operations. Positioned at the center of Asia’s medical and logistics ecosystem, our Singapore base enables seamless communication with manufacturing partners, healthcare stakeholders, and market leaders across multiple regions. This hub anchors Hielux’s commitment to precision, compliance, and long-term operational excellence.

🇪🇺 Europe

Precision, Compliance, and Partnership at Scale

Europe is where Hielux executes its highest standards of quality, regulatory alignment, and long-term commercial discipline. Our role across the European Union, Switzerland, Norway, and the broader European healthcare network is defined by clarity, consistency, and a strict commitment to compliant market operations.

In Europe, Hielux works directly with regional distributors, institutional buyers, and healthcare procurement networks to ensure uninterrupted access to essential medical consumables. We focus on structured product evaluation, documentation management, MDR-aligned quality expectations, and multi-currency commercial support across EUR, GBP, CHF, and USD.

Our European operations are not transactional — they are built on predictable service, transparent processes, and the operational maturity expected in one of the world’s most regulated medical markets. Hielux brings precision, responsiveness, and reliability to every partnership, enabling distributors and healthcare clients to work with confidence and long-term continuity.

🇺🇸🇨🇦 North America

Operational Reach, Clinical Consistency, and Strategic Market Alignment

North America is where Hielux extends its disciplined operating model into one of the world’s most demanding healthcare environments. Our presence in the United States and Canada is structured entirely around reliability, regulatory accuracy, and seamless commercial execution. Hielux supports distributors, group purchasing channels, and institutional buyers with predictable supply, transparent communication, and clinically consistent product performance.

In North America, we emphasize structured evaluation, uncompromised quality alignment, and controlled logistical execution to ensure every shipment meets the expectations of hospital networks, outpatient facilities, and healthcare distributors. Our model prioritizes stable availability, documentation-ready compliance, and rapid responsiveness — enabling partners to operate with confidence in a market defined by precision and speed.

Hielux’s approach in the region is not transactional; it is relationship-driven. We operate with clarity, reliability, and brand accountability, ensuring that every partner receives the same level of disciplined service that defines our global identity.

ɪɴ India

Regulated Execution, C&F-Led Distribution Architecture, and Local Quality Validation.

India is where Hielux operates through a C&F-driven distribution network designed for high-volume, state-wide medical supply execution. Our presence in the country is structured around regulatory alignment with CDSCO, controlled market entry, and disciplined commercialization via established logistics partners — ensuring compliant flow of medical consumables into institutional channels.

Hielux utilizes India’s C&F infrastructure to maintain predictable stock positioning, faster regional replenishment, and efficient downstream distribution into hospital networks, group purchasers, and high-volume trade buyers. This model removes noise, stabilizes delivery cadence, and allows partners to operate with confidence in large and diverse state markets.

A defining part of our India operations is our local quality-verification workflow. All inbound OEM products undergo structured lab testing, QC benchmarking, and technical evaluation within accredited facilities before being released for market execution. This provides buyers with clinical assurance, regulatory clarity, and product validity beyond standard import checks.

Hielux’s India model is engineered for scale without compromise — precise regulatory compliance, disciplined documentation, strong C&F integration, and a quality-first release process.
It creates a unified supply chain where every partner receives clear communication, consistent availability, and medically reliable product readiness.

🇹🇭 Thailand

Thailand serves as Hielux’s strategic hub for coordinating Southeast Asian medical supply operations. Our presence in the region is structured around a disciplined commercial process, clear regulatory alignment, and a network of established logistics partners that support compliant movement of medical consumables into institutional healthcare environments.

In Thailand, Hielux manages regional enquiries, distributor screening, and structured product evaluation workflows for Southeast Asian buyers. This includes coordinated communication with procurement teams, documentation alignment for regulatory submissions, and seamless commercial handover between Hielux Singapore and local market participants. The result is a consistent operating framework that supports hospitals, group purchasing entities, and high-volume trade buyers across the region.

Our Thailand operations emphasize disciplined execution — predictable communication, transparent processes, and a unified quality standard that mirrors our global model. Every engagement is managed with clarity and reliability, enabling distributors and institutional buyers across Southeast Asia to work with confidence, backed by Hielux’s stable international supply chain and commercial governance.

Hielux’s approach in Thailand is relationship-driven, structured, and consistent. We ensure that every regional partner receives the same level of disciplined service that defines our global brand.